Ordering and Delivery
How much is it going to cost?
We’ll deliver your order using the fastest, safest, and most reliable method possible.
We will contact you once we receive your order to advise on current product lead times.
UK mainland delivery of small items – £5.99
Most products are delivered by parcel couriers. Upon dispatch, we will notify you via email when the parcel has left us on a 48hr service. All our small items will require a signature from the recipient.
UK mainland delivery of large items – £10
Once we have received your order we will contact you via email to advise on lead times. We will contact you again when the item is available for delivery to agree a suitable delivery time. All our furniture items will require a signature from the recipient.
Furniture items will be delivered via our in house delivery team or a specialist third party furniture courier. As standard we will take your item to the room of your choice and allow you to check the item.
We are currently unable to ship to postal codes within the Channel Islands or the Isle of Man.
If you have any questions on our delivery service, please don’t hesitate to call us on 01355 220 594.
If you’re ordering in store
We will discuss lead times and your delivery requirements. Our in-store cancellation and returns policy is different to online so please discuss this with us when you place your order.
If you’re ordering by phone
Call us on 01355220594 to place an order over the phone. Please have your address and payment details ready when you call.
Things to remember:
- Make a note of your new furniture’s dimensions and check that it will fit comfortably through any doorways, hallways and up any stairs.
Delivery Address Requirements
For security reasons we can only deliver to the address your payment card is registered to. Please bear this in mind when entering your delivery address at checkout.
We’re here to help
We want to make the process as easy as possible for you, if you would like to discuss any aspect of placing an order in advance please feel free to give us a call on 01355220594.